What are cookies?
Cookies are text files stored on your computer when you visit certain web pages. We use cookies when only strictly necessary, for example to remember when you return to the site after you login.
If you would prefer not to enable cookies, you will still be able to navigate the site, but certain features might not function correctly. The majority of web browsers have cookies enabled by default, but if you want to double check this, see the section on Managing cookies.
Cookies are nothing to be afraid of – we don’t store personal or sensitive information in the cookies we create.
We present this information to you as part of our effort to comply with recent legislation, and to make sure we’re up-front and honest about your privacy when using our website.
Cookie Policy
To ensure you can fully use all the features of our site, your computer or mobile device will need to accept cookies. Using cookies is the only way we can provide you with certain features of our site. Our cookies never store personal or sensitive information; they simply hold a unique random reference to you so that once you visit the site we can recognise who you are and provide certain content to you.
However, if you would prefer to block, limit or delete cookies, you can use your web-browser to do this.
Each web-browser has different ways of doing this, so please look at the ‘Help’ menu of your browser to learn how to change your cookie preferences.
Third Party Cookies
Some of the cookies stored on your computer that relate to our website will not be directly related to us.
Google Analytics – This is used by nearly every website in the world and helps us view and analyse visitor information; such as browser versions, visitor numbers, and response to marketing activity. This information enables us to improve the website and your visiting experience.
The information stored by these cookies is secure and can only be seen only by us and Google and never stores any confidential information.
Hotjar – We use Hotjar to track how the website is used via heat maps so that we can identify areas of improvement. Hotjar cookies do not personally identify you.
Cookie Consent – This is used for you to accept that we use cookies on our site and to view this cookie policy
Share Tools – If you decide to ‘share’ any of our content with friends or associates through any of the social networks – you may be sent cookies from these websites. We cannot control the creation of these cookies, so we suggest you visit the third-party websites for more information about their cookies and how to manage them.
Cookies on our site
| Cookie Name | Cookie Purpose |
| Necessary Cookies | |
| _grecaptcha | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website |
| _GRECAPTCHA | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website |
| cookielawinfo-checkbox-necessary | GDPR Cookie Consent Plugin– This is a cookie Set by the GDPR Cookie Consent plugin, this cookie is used to record your consent for the cookies in the “Necessary” category. |
| cookielawinfo-checkbox-functional | GDPR Cookie Consent Plugin – This is a cookie Set by the GDPR Cookie Consent plugin to record your consent for the cookies in the category “Functional”. |
| cookielawinfo-checkbox-performance | GDPR Cookie Consent Plugin – This is a cookie Set by the GDPR Cookie Consent plugin to record your consent for the cookies in the category “Performance”. |
| cookielawinfo-checkbox-analytics | GDPR Cookie Consent Plugin – This is a cookie Set by the GDPR Cookie Consent plugin to record your consent for the cookies in the category “Analytics”. |
| cookielawinfo-checkbox-advertisement | GDPR Cookie Consent Plugin – This is a cookie Set by the GDPR Cookie Consent plugin to record your consent for the cookies in the category “Advertisement”. |
| cookielawinfo-checkbox-others | GDPR Cookie Consent Plugin – This is a cookie Set by the GDPR Cookie Consent plugin to record your consent for the cookies in the category “Others”. |
| rc::a | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website |
| rc::b | This cookie is used to distinguish between humans and bots |
| rc::c | This cookie is used to distinguish between humans and bots |
| Statistics Cookies | |
| _ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website |
| _gat | Used by Google Analytics to throttle request rate |
| _gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website |
| _hjFirstSeen | This is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions. |
| _hjIncludedInPageviewSample | Hotjar sets this cookie to know whether you are included in the data sampling defined by the site’s pageview limit. |
| _hjAbsoluteSessionInProgress | Hotjar sets this cookie to detect your first pageview session. This is a True/False flag set by the cookie. |
| _hjTLDTest | When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. |
| _hjSession_2217665 | A cookie that holds the current session data. This ensures that subsequent requests within the session window will be attributed to the same Hotjar session. |
| _hjSessionUser_2217665 | Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID. |
Managing Cookies
The majority of web browsers have cookies enabled by default. If you don’t have cookies enabled on your computer, it will affect your experience when visiting our site.
If you want to check cookies are enabled please follow the instructions below for your platform and browser.
To disable cookies
Google Chrome
- Click the spanner icon on the browser toolbar.
- Select Settings.
- Click Show advanced settings.
- In the “Privacy” section, click the Content settings button.
- In the “Cookies” section, you can change the following cookies settings:
- Delete cookies
- Block cookies by default
- Allow cookies by default
- Make exceptions for cookies from specific websites or domains
Internet Explorer
- Open Internet Explorer by clicking the Start button . In the search box, type Internet Explorer, and then, in the list of results, click Internet Explorer.
- Click the Tools button , point to Safety, and then click Delete browsing history.
Select the Cookies check box, and then click Delete.
Firefox
- At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options
- Select the Privacy panel.
- Set Firefox will: to Use custom settings for history.
- Remove the check mark from Accept cookies from sites.
- Click OK to close the Options window
Safari
- Open Safari web browser and click on menu bar.
- Click on Preferences and security icons.
- Deselect option “Accept cookies: select Radio button “only from sites you navigate to” on requirement
- Click ok to apply the changes.